Reviews

Second time using Twins Moving and they did not disappoint. The crew remembered us from our last move and recognized the furniture. Everything was wrapped, loaded, and delivered without a scratch. Consistent quality is hard to find.

Moved my one-bedroom apartment on a Saturday morning. The two movers worked like a well-oiled machine — one disassembled the bed while the other started wrapping the couch. Finished in under three hours including travel time.

I had to move out of a fourth-floor walkup with narrow staircases. Most companies charge extra for that. Twins Moving just quoted a fair hourly rate and the team handled the stairs without complaint or extra fees. Impressed.

The movers were careful with my bookshelves and a heavy wooden desk that has been in the family for years. They used felt pads and extra blankets on both. The only reason for four stars is one box arrived with a small dent — nothing inside was damaged, though.

Booking was easy, the confirmation call the day before was appreciated, and the crew showed up right at the start of the arrival window. They even helped me finish packing a few last-minute items that I had run out of time for.

My move involved a stop at a storage unit to pick up additional furniture before heading to the final house. The crew coordinated the extra stop seamlessly and never slowed down. No confusion about what went where.

The estimate I received over the phone matched the final invoice exactly. No surprise charges for fuel, stairs, or the extra time it took to navigate my narrow hallway. That kind of honesty is rare in this industry.

We were moving out of a rental and the landlord did a walkthrough right after the movers finished. The house was cleaner than when we moved in because the crew swept up packing debris and took all the tape scraps with them.

Three movers handled a four-bedroom house in just over six hours. They worked through lunch without being asked and kept a positive attitude the entire day. My kids were entertained watching them carry the couch out sideways through the front door.

As someone who uses a wheelchair, I was worried about movers not understanding how to work around accessibility needs. The crew was patient and made sure pathways stayed clear for me even while they were carrying furniture. Respectful and professional.

The team labeled every single box with the room it belonged in and even wrote “fragile” on the ones containing glass items. When we got to the new house, they placed each box in the correct room without being told twice.

My move date got pushed back twice because of closing delays on the new house. Twins Moving rescheduled both times without charging a fee or making me feel like a burden. The crew that eventually showed up was just as professional as I hoped.

The movers did a great job with the heavy stuff — a treadmill, a sectional sofa, and a large safe. The only small hiccup was they forgot to bring the wardrobe boxes I requested, but they provided extra garment bags at no charge to make up for it.

Moved from a studio to a one-bedroom across the street. It was a short-distance job but still required careful handling of fragile items. The crew treated my small move with the same seriousness as a big household relocation. No corners cut.

The customer service team answered all my rookie questions without making me feel silly. They explained the difference between binding and non-binding estimates, walked me through insurance options, and made sure I understood the timeline.

My husband was out of town on moving day, so I handled everything myself. The crew took direction well, kept me updated on progress, and never once asked me to lift anything or make decisions I wasnt ready for. Stress-free.

Moved my small business from a shared office to a private space. The crew disassembled desks, packed computers carefully, and had everything set up in the new office by early afternoon. We were back to work the same day.

I called Twins Moving after a different mover cancelled on me 48 hours before my scheduled date. They sent a crew the next morning and honored the original quote I had from the other company. Saved me from a complete disaster.

The piano move alone was worth the price of the whole job. The movers brought a specialized piano board, strapped it securely in the truck, and avoided every wall and doorway on the way out and in. The piano has never sounded better — probably because it wasn't bounced around.

This was my first time hiring movers instead of asking friends with a pickup truck. The experience was so much better. The crew worked fast, nothing got damaged, and nobody expected pizza and beer as payment.

We placed an antique china cabinet on the inventory list as the one item we were most worried about. The foreman assigned two movers to wrap and load it personally. It arrived without a single crack or scratch, and they even helped level its feet on our slightly uneven new floor.